OUR WARRANTY COVERAGE IS AMONG THE VERY BEST IN THE INDUSTRY
Please Read: Important Warranty Notice
Download Our Warranty Manual
DOWNLOAD OUR WARRANTY REGISTRATION FORM
Download our Warranty Claim Form
ENGINETECH MACHINING CANADA LTD. stands by the quality of its work and that includes standing by the terms of its warranty in the event of engine failure. At Enginetech, our standard warranty coverage is in fact far from “standard”. Rather, it is among the very best warranty coverage in the industry that matches or surpasses many extended warranties in duration and/or mileage of coverage, hourly shop labour rate, and/or maximum coverage value – all without our customers having to pay extra for it.
For our Standard NON-commercial Warranty, we provide a 5.5 year (66 months) or 160,000 km coverage* for our remanufactured diesel long block. A remanufactured diesel head or short block sold separately would be covered for 2 years or 60,000 km.
For our Standard Commercial Warranty, we provide a 1.5 year (18 months) or 30,000 km or 1000 hour coverage* for our remanufactured diesel long block. A remanufactured diesel head or short block sold separately would be covered for 6 months or 10,000 km.
Our warranty coverage* is also among the best in the industry for:
1) rebuilt diesel long blocks, short blocks, and heads
2) remanufactured gasoline long blocks, short blocks, and heads
3) rebuilt gasoline long blocks, short blocks, and heads
In addition, we provide freight coverage* where applicable, to ship a replacement engine to the customer.
*For the specific terms and conditions of both Non-commercial and Commercial Warranty coverage, please review the Details of Coverage section of the Warranty Manual.
WE TREAT EACH WARRANTY CLAIM WITH HONESTY, FAIRNESS & INTEGRITY
Equally as important as the superior terms of coverage in our warranty is the fact that we treat each warranty claim with honesty, fairness, honour, and integrity. We have and will always operate by these tenets.
With each claim, we:
1) investigate and report findings factually as we see and know them to be,
2) make an honest determination of the cause(s) of the defect,
3) review the findings and make our decision on the claim in an honest, just, and honorable manner, and
4) stand by and fulfill the terms and conditions of coverage as outlined in our Warranty Manual.
Even when the fault is not ours, we will do our best, within reason, to help the customer address the problem.
READ THE WARRANTY THOROUGHLY BEFORE BUYING AN ENGINE
Regardless of whether a customer is considering the purchase of an engine from Enginetech or another shop, we advise that the customer thoroughly review and understand the terms and conditions of the warranty coverage PRIOR to purchasing an engine. This will ensure that the customer is fully informed of the items and situations that are covered and not covered by the warranty, terms and limits of coverage, his/her obligations in maintaining the warranty coverage, and the shop’s obligations in the provision of warranty coverage.